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Evening Contact Agent

Posted 22 days ago by Pertemps
Location Bristol Job Type Permanent
Salary £22500 - £23000 per annum Sector Miscellaneous
Are you chatty and do you enjoy helping customers over the phone and feeling like you have done a great job !
Are you a night owl and are looking for evening work if so please read on
I am currently looking for several flexible customer service agents working evenings 37.5 hours no selling at all ! all we want are people that want to help customers with their queries.
Can you start on 11th November 2019 full time you will receive a salary £22,500
If you speak any of the following languages this would be an advantage but not essential
French
German
Italian
Spanish
Portuguese

No experience required - we are looking for the sparkle and people that want a career in a fun company ! if you are willing to learn then we will carve your exciting career for you
You will receive fantastic training ! where your trainer will make it fun and interesting as we want to the best out of you
You will receive a starting salary of £22,500 Realistic Progression Opportunities + Training & Development + Competitive Company Pension + Award Winning Employee Share Plan + Flexible Working Hours + 25 Days Holiday + Excellent Working Culture
We will be holding an assessment days on the following days
17th/18th/21st/23rd October - this will just be for a couple of hours and it will be FUN nothing to worry about at all ……
You must be able to start on 11th November and have no time off within the first 4 weeks due to training
You will be joining a growing, fast paced organisation, working shifts Monday to Friday plus a day at the weekend but you will drop a day in the week generally working 37.5 hours a week , in a modern newly refurbished spacious working environment with great opportunities for career advancement and in-role development?
Joining an employer that offers you free bus travel to work from Bristol city centre and other fantastic facilities, including an on-site Nuffield gym, mini convenience store, restaurant and coffee shop? If so we want to hear from you.

Previous experience in a customer facing role is not essential, but you will need a desire to provide consistently outstanding customer service to all of our clients.
As one of our Customer Service Representatives you will handle contact by telephone, email or written correspondence. You will be trained to ensure each interaction is handled professionally and ensure that each customer has their enquiry fully resolved to their satisfaction.
Shifts pattern
Week 1 - 3 - Monday - Friday start time between 22.00pm - and 00.00pm - variable can be on different shifts daily
Week 4 - you will work Monday - Sun - working Sat OR Sun with a drop day in week

In this varied and fast-paced role you will work as part of a team who work together to meet service and quality standards. As well as interaction with external clients, you will have interaction with many of the several internal departments and systems to help you provide the best service. You will work with experienced Team Leaders who will provide ongoing training and support.
A Truly Diverse Place to Work
We believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining and developing a diverse workforce where employees feel valued, respected and empowered allows people to reach their full potential. As a business this diversity helps us to better reflect and understand our customers' needs to allow us to drive better outcomes.
If you are looking for a great career then please send your CV now to katherine.white@pertemps.co.uk
If you do not have a CV ready to send to me straight away please don't worry still get in contact and we can have a chat