Dental Receptionist

  • Job Reference: 00073301-1
  • Date Posted: 10 June 2022
  • Recruiter: CV-Library
  • Location: Reigate, Surrey
  • Salary: On Application
  • Sector: Healthcare & Medical, Science & Technology
  • Job Type: Permanent

Job Description

About us

Ringley Park was established in 1974 and moved to its current purpose built premises in 1991. During this time, the practice has developed a first class reputation for providing a modern, comfortable environment where patients can feel relaxed whilst receiving high quality treatments, from preventive to restorative. We are proud to be a highly professional private dental practice.

This is a great opportunity to join a high growth company that can offer excellent career progression and development prospects. This role would suit somebody who enjoys a variety of work and has experience already as a receptionist or customer services. Dental experience highly desirable.

What the role involves

* Opportunity to work part time to work Monday 08:00 -18.00, Wednesday 07.45 - 17.30 and Friday 08.30 - 17.00
OR Tuesday 08.00 - 17.30, Thursday 07.45 - 18.00 Friday 07.45 - 17.45

* Large nine surgery dental practice in a beautiful location

* Front of house and receptionist duties with a smiling face and happy disposition.

* Telephone management including booking and rescheduling appointments

* Forward planning diaries for clinician, and timely administration including sending welcome emails, collecting consent and medical history forms

* Processing payments and recording daily takings

* Opening and closing the practice

* Provide outstanding customer service at all times, deal with patient objections effectively and efficiently

* Follow all practice systems and procedures

* Any other ad hoc responsibilities as reasonably requested


* Auto enrol pension scheme

* 24/7 access to free Employee Assistance Programme

* 20 day holiday allowance plus bank holidays (pro rata)

* Eye care vouchers for VDU users

* Career opportunities

What we need from you

* Good communication and customer service skills, keeping patient satisfaction in mind

* Excellent professionalism and relationship building skills

* Able to work intuitively and adapt to change

* Strong work ethic, teamwork ability with an enthusiastic people-first attitude

* High levels of attention to detail

* Proficient user of the requisite dental software and Microsoft package

* Vaccinated against Covid-19