Dental Receptionist (32hpw)

  • Job Reference: 00077352-1
  • Date Posted: 17 June 2022
  • Recruiter: CV-Library
  • Location: United Kingdom
  • Salary: On Application
  • Sector: Healthcare & Medical, Science & Technology
  • Job Type: Permanent

Job Description

About us

St Marks is an orthodontic practice in Teddington, proving affordable private treatment for children and adult. Our treatment is provided by registered orthodontic specialists and has a good reputation for clinical excellence. St Marks treats all orthodontic problems ranging from simple aesthetic alignment to the most complex malocclusions.

This is a great opportunity to join a high growth company that can offer excellent career progression and development prospects. This role would suit somebody who enjoys a variety of work and has experience already as a receptionist or customer services. Dental experience highly desirable.

Please apply now!

What the role involves

* Opportunity to work part time, Monday 08:00 - 18:00, Tuesday 08:00 - 18:00, Wednesday 08:00 - 18:00, Friday 08:00 - 17:00

* Occasional cover for Saturdays 08:00 - 13:00 to cover annual leave

* Start date: July 2022

* Understand the vision and brand message for the practice

* Front of house and receptionist duties; telephone management including booking and rescheduling appointments

* Forward planning diaries for clinician, and timely administration including sending welcome emails, collecting consent and medical history forms

* Processing payments and recording daily takings

* Opening and closing the practice

* Provide outstanding customer service at all times, deal with patient objections effectively and efficiently

* Follow all practice systems and procedures

* Any other ad hoc responsibilities as reasonably requested


* Auto enrol pension scheme

* 24/7 access to free Employee Assistance Program

* 20 day holiday allowance plus bank holidays (pro rata)

* Eye care vouchers for VDU users

* Career opportunities across the Dentex Health group

What we need from you

* Good communication and customer service skills, keeping patient satisfaction in mind

* Excellent professionalism and relationship building skills

* Able to work intuitively and adapt to change

* Strong work ethic, teamwork ability with an enthusiastic people-first attitude

* High levels of attention to detail

* Proficient user of the requisite dental software and Microsoft package

* Vaccinated against Covid-19