Customer Support Specialist/Internal Sales

Posted 12 days ago by Pertemps
Location Leamington Spa Job Type Permanent
Salary £25000 - £30000 per annum Sector Call Centre & Customer Service
We are currently recruiting for a French speaking UK Based Customer Support Specialist/Internal Sales working for a global no.1 market leader.
The company can offer a responsible and challenging position in a dynamic and exciting environment in the high-tech industry. A high degree of personal responsibility is guaranteed together with a good balance between work and family life. Constant development of professional and personal skills in an international and enjoyable working environment. Free parking on site. 20 days holiday plus bank holiday. Hours are flexible, 37.5 hours per week. Pension and life assurance included. Salary is to be confirmed.
Main duties:
Reporting directly to the Country Manager UK, Ireland and France.
Handling customer enquiries, creating quotes and processing of orders
Internal and external clarification of enquiries and orders
Technical and commercial advice to customers verbally and by email
Maintenance of customer data in the CRM and ERP system
Skills and Experience:
Typically qualified with mechanical engineering degree or relevant subject, but may be qualified by experience. Full training will be given in our products and technologies
Fluent with French and English language
Excellent computer skills including fully proficient in Microsoft Office (Word, Excel and Outlook)
Excellent communication skills and ability to liaise with customers/suppliers and internal staff across a variety of mediums such as telephone, email, live chat
Strong attention to detail and accuracy
Flexibility and Adaptability
Must be a team player
Must be self-motivated with good organisational skills as this r9ole will include working off own initiative and being able to problem solve