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Customer Support Coordinator

Job Title: Customer Support Coordinator
Contract Type: Permanent
Location: Stonehouse, Gloucestershire
Industry:
Salary: Up to £20000 per annum
Start Date: ASAP
Reference: 959069_1551433619
Contact Name: Omega Resource Group
Contact Email: stonehouseindustrial@omegaresource.co.uk
Job Published: March 01, 2019 09:47

Job Description

My client, based in Stonehouse, is a leading manufacturer in their field and is looking for a Customer Support Coordinator to join their team on a permanent basis.

I am looking for candidates who have:

*A positive can-do attitude
*An excellent telephone manner
*Exceptional customer service
*high levels of attention to detail
*Good computer skills with Microsoft Office, especially Excel, Word & Outlook

The main duties of the position are (but not limited to):

*Working with Sales Order Processing teams to draft agreements for sales teams and customers
*Setting up agreements and obtaining appropriate authorisation
*Coordinating the product delivery and evidence of installation with the customer
*Uploading all signed agreements and important documents on to the internal system
*Updating the showroom registers for product displays
*Liaising with internal departments across multiple sites
*Arranging customer samples and obtaining appropriate authorisation
*Ensuring appropriate stock levels of samples, offcuts, etc.
*Reporting back on customers that are falling short of expected sales

I am looking for candidates who are customer centric and enjoy dealing with customers and building rapport with both current and existing customers.

This is a full time position.

My client is offering a competitive salary of up to £20,000 per annum depending on skills and experience.

My client is looking to interview ASAP so if you are interested please contact the office on 01453 829 799, or alternatively, please send an up to date, Word Document copy of your CV .

Omega Resource Group Ltd is acting as an Employment Agency in relation to this vacancy.