Customer Services Consultant

Posted 16 days ago by Pertemps
Location Chippenham Job Type Permanent
Salary £20000 - £21000 per annum, Benefits: Free- parking onsite Sector IT & Telecoms, Call Centre & Customer Service, Government & Public Sector, Professional & Admin, Manufacturing & Industrial, Sales, Executive and Management
Pertemps -The Face of Recruitment are looking for a full time Customer Services Consultant  based in Chippenham for a new and dynamic exciting role.  Working for a large Company in the Energy Industry you will be rewarded with a competitive salary working in a fast passed sales environment driving forward the fuel sales on a B2B basis to industrial, retail and commercial sectors.

Salary: Paying up to £21K plus bonus Depending on experience.

Working Hours:  40 hrs per week

Location: Chippenham 

Free parking on-site 

  • Taking inbound calls from customers.
  • Negotiating to win business and cross selling associated products.
  • Making outbound calls to grow sales.
  • Liaise with Sale Reps, Customers, Depots and Suppliers
  • Costing of bulk deliveries
  • Issuing information and processing orders from customers
  • Dealing with queries relating to orders and costings
  • Create ad-hoc sale reports
  • Updating orders, prices and order confirmations in the Company’s systems
  • Assisting with month end processes
  • Update stock levels and report figures to customers
  • Work experience gained in a customer services role is essential and a desire to build a career in telephone sales and account management.
  • A passion to build a career in sales and strong customer service skills and experience are required.
  • Telephone sales or telephone based customer services experience is desirable.
  • Excellent customer service skills are essential
  • Strong written and oral communication skills are essential.
  • Strong interpersonal skills and  stakeholder management skills are essential
  • Strong attention to detail is essential
  • Strong IT skills that include Microsoft Office (Word, Excel, Email & Web) awareness and experience is essential
  • Strong data entry skills and high levels of accuracy are essential
SALARY & BENEFITS: Paying up to £21K Depending upon experience + Bonus. 22 Days Annual Leave + Stat, Pension & Health-care (after 1 year)

If you have the proven Sales/Customer Services experienced between 2 - 3 years and you would like to apply for this fantastic opportunity please send your CV to Pertemps Chippenham Branch for consideration and ring the office on 01249 467665.


Good-Luck All!