Customer Services Advisor Inbound - Manchester City Centre

  • Job Reference: 00006794-1
  • Date Posted: 14 May 2020
  • Recruiter: CV-Library
  • Location: United Kingdom
  • Salary: £8.72 Per Hour
  • Sector: Call Centre / Customer Service, Covid-19
  • Job Type: Temporary

Job Description

Confirmed hiring during COVID-19 - key-worker

Role Title: Customer Service, Inbound

The role is: Full time Monday to Friday, 37.5 hours a week

Start Date: Immediate

HRGO are recruiting for a number of Customer Service Agents to work on behalf of our client in Manchester City Centre. You will be working on public sector campaigns with full training provided.

A basic DBS will be required for this role and you will need to apply for this after successful interview.

You must have:

Excellent customer service skills
Have a friendly approach & great personality
Have experience in working in a fast paced environment
Have excellent Keying/Listening & Data Inputting skills
Navigate around a P.C comfortably

There are also options for part time staff (evenings and week ends).

To apply please e-mail (url removed) with your CV and your proof of right to work, proof of NI (not a payslip) and proof of address dated in the last 3 months. Applications without those documents attached will not be responded to.

Also please answer the following questions;

1. Please explain a time when you have gone above and beyond with a customer

2. Detail a difficult situation which you have found yourself in and how you dealt with it

You also need to register on line at in order to be considered for the role prior to emailing with your details

**** Please note, at the present time, we will not be carrying out face to face interviews. Online registrations will be required. You will be required to upload your documents via e-mail and these will be verified electronically