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Customer Service Representative

Posted 26 days ago by Bluearrow
Location Edinburgh Job Type Temporary
Salary £9.91 per hour Sector Call Centre & Customer Service
Blue Arrow is currently recruiting on behalf of our finance client for a Customer Service Advisor based at Dalkeith Road. This is a temporary role (most likely for 3 months, with the possibility of extension).

Pay Rate: £9.91 p/h
Hours: The core hours are Monday - Friday, 8am - 6pm (usually 35 hours a week, on a rotational shift basis). With a possibility of working a Saturday once every 4 or 5 weeks.
 
Role

You will demonstrate excellent communication skills whilst carrying out telephony duties.
Undertake administrative duties while assisting with customer queries.
You will be dealing with customer’s queries over the telephone.
Work proactively as part of a team to manage fast paced workloads.
Maintain and develop customer relationships.
Support business development through constructive company feedback.
 
Requirements

Previous telephony experience is desired.
Good PC skills.
A passion for customer service.
Strong social skills.
Hard work ethic.
Experience within the pension or banking sector is desirable but not essential.

If you are looking for a new and exciting opportunity, apply now!