Customer Service Representative

Job Title: Customer Service Representative
Contract Type: Permanent
Location: Leamington Spa
Salary: £18000 - £24000 per annum
Start Date: 2019-08-15 00:00:00
Reference: 475105863
Contact Name: Joanna Kirk
Contact Email:
Job Published: July 29, 2019 17:58

Job Description

We are recruiting for a Customer Service Representative with over 2 years' experience through the provision of first class, professional and diligent client care to sell and administer insurance policies offered by the Company. We need ‘the best of the best' to contribute in generating sales for our company, close sales deals and maintain good customer relationships. This is a full time, permanent position working Monday to Friday 9am – 5:30pm with a salary up to £24,00 depending on experience.
To sell and administer insurance products appropriate for our client's needs with due care and consideration
To assist your Branch Manager in meeting, and wherever possible, exceeding Branch objectives
To exceed client expectations in terms of efficiency, effectiveness and responsiveness through the diligent and professional conduct of your duties.
To act in such a way as to encourage a working environment free from harassment, bullying and discrimination
To ensure that the requirements of our clients are at least always met, and to look for opportunities to exceed expectation
To embrace and follow all internal procedures on the conduct of our business including complaints and problems
To take responsibility for your own personal development in terms of enhancing your knowledge and understanding of the products we offer and in developing your career within the Company
To assist in the smooth and efficient day-to-day running of the office
To share ideas and information with your Branch Manager
To act as an ambassador for the Company at all times through first class personal presentation and conduct
To be professional in your relationships with insurers, ensuring we provide a friendly, quality and effective service to them
To always comply with branch procedures
Person Specification:
The ability to communicate clearly, positively and effectively both orally and in writing
To display a positive and enthusiastic work ethic and style
To build and develop long-term client relationships
The ability to work effectively and in an organised manner both independently or co-operatively as part of a team
The ability to listen to clients and identify their needs
Reporting to your Branch Manager, you are responsible to the Company, your colleagues, insurers and our clients
If you are interested in this vacancy, please click to apply or email your cv to