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Customer Service Representative

Job Title: Customer Service Representative
Contract Type: Temporary
Location: Lutterworth
Industry:
Salary: £9.23 per hour
Start Date: 2019-01-14 00:00:00
Reference: 080105539
Contact Name: Matt Law
Contact Email: Matt.law@pertemps.co.uk
Job Published: January 03, 2019 15:35

Job Description

Experienced in Customer Service? Immediately available? Live within commutable distance of Lutterworth, Leicestershire? If so, please read on!
Pertemps are extremely excited to be assisting their client in Lutterworth with recruiting a number of Customer Service Assistants, to start immediately in Lutterworth.
The ideal person will be a customer focused, immediately available customer service representative that lives in Lutterworth, or within commutable distance of Lutterworth
ROLE PURPOSE:
• To provide the relevant assistance and support to our customers and the daily management of customer delivery bookings and enquires, within a timely manner and according to company policies.
KEY RESPONSIBILITIES:
• To answer telephone enquiries from Customers with a view to generating a satisfactory response and resolution, and to conduct oneself in a courteous and professional manner.
• To arrange delivery dates with customers, taking outstanding balance payments and promoting next available delivery slot.
• Investigate all customer queries and complaints including incorrect goods received, non-deliveries and damaged goods whilst rectifying these matters to the customer's satisfaction.
• To assist retail stores with responses to Customer enquiries.

In return you will receive £9.23 P/H, lots of overtime opportunities, free parking and a modern and stylish working area. If you are immediately available, and like the sound of this opportunity please click Apply today