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Customer Service Executive

Job Title: Customer Service Executive
Contract Type: Temporary
Location: Reading
Industry:
Salary: £21000 - £25000 per annum
Start Date: 2019-03-18 00:00:00
Reference: PS_Bex
Contact Name: Rebecca Wood
Contact Email: rebecca.wood@pertemps.co.uk
Job Published: March 04, 2019 14:39

Job Description

** THIS ROLE HAS THE POTENTIAL TO GO PERMANENT **

** Full training will be provided **

One of our clients in the Reading area are looking for a Customer Service Executive to be part of their digital market product support team. You will be working on live queries with products, such as Websites and Pay Per Click. Providing excellent customer service and expert advice to the clients is a essential. it is important that you are ambitious and motivated, with a real interest in learning about the digital advertising and marketing.

The Opportunity
- Rewarding role where you will be dealing with a diverse range of businesses on a daily basis, either over the phone or online
- Making key decisions and advising customers around their marketing and advertising needs
- Competitive salary, benefit packages and excellent promotional opportunities.

The Persons
- A real passion for delivering high levels of customer satisfaction
- Committed to developing your own skills, knowledge and career
- The confidence and ability to quickly build up rapports with customers (good phone manor required)
- Enthusiastic and bright with the ability to solve difficult problems
- Experience in the digital world would be preferable (websites, domains, PPC)
- Ability to work in a fast paced environment and stick to deadlines
- WordPress  experience would be beneficial. 

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