Customer Service Coordinator
|Job Title:||Customer Service Coordinator|
|Location:||Bury St Edmunds|
|Salary:||£20000 per annum|
|Start Date:||2019-07-09 00:00:00|
|Contact Name:||Ruth Humes|
|Job Published:||July 09, 2019 18:07|
Salary circ £20,000
Hours: Monday to Friday 9am to 5pm
*Car Driver preferred as limited public transport to their offices.
Seeking a candidate with a minimum of 1 years Customer Service experience ideally within a commercial environment.
Confident both on the telephone and face to face with clients
Good Microsoft skills - both Word and Excel
Ability to prioritise workload
Professional, articulate and confidence is essential.
The purpose of the role is to offer the customer a professional experience at all times.
Duties will consist of the following:
Speaking with customers regarding instructions, queries, absence, results, processes
Update databases with instructions and results
Follow up requests
Streamline and improve processes where required
Communicate with all other departments following up on reviews and opportunities
Follow up complaints and reviews
Preparation of audits
Log information onto trackers
Follow up evaluations.
Please contact Ruth on 07764959511 for further information.
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