Customer Service CoOrdinator

Job Title: Customer Service CoOrdinator
Contract Type: Permanent
Location: Derbyshire
Salary: £18750 per annum
Start Date: 2018-12-20 00:00:00
Reference: 479100572
Contact Name: Rene Ford
Contact Email:
Job Published: December 20, 2018 15:56

Job Description

Remuneration: £25,000 (pro rate for 9 month fixed term contract)

Location: East Midlands Airport

BJD have been engaged to find an experienced Customer Service Co-Ordinator for our client based near East Midlands Airport.

On offer is a salary of £25,000 (pro rata for 9 month fixed term contract)

The Role
As Customer Service coordinator, you will optimise content of digital contact channels such as the Knowledge Management (MCT) and Virtual Assistant tools as well as manage the health and safety of Customer Services.

Key Responsibilities
• Liaise with central security.
• Manage outcomes and expectations of ECF meetings providing responses and actions where applicable
• Oversee the ordering, delivery and distribution of uniform for Customer Service staff

The Person
To apply for the role of Customer Service Administrator you must have previous experience in a customer facing role. Experience within Logistics or Supply Chain would be an advantage.

You must have:
• 2-3 years' experience in Contact Centre Environment
• Awareness of contact centre facilities and associated requirements Good computer and data entry skills.
• Attention to detail and highly organised.
• Excellent communication skills, both verbal and written.
• Be able to work well in a team and independently .
• Be able to take the initiative and not need ‘micro-managing'.

Package and Prospects
This is an exciting opportunity to work with a company who have an excellent reputation for developing talent and rewarding performance.

On offer is a salary is up to £25,000 + benefits (pro rata over 9 month fixed term contract).

Based near East Midlands Airport

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