Customer Service Call Handler

  • Job Reference: 00053921-1
  • Date Posted: 4 January 2022
  • Recruiter: CV-Library
  • Location: Huntingdon, Cambridgeshire
  • Salary: £18,750
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent

Job Description

Our client, with offices based in Huntingdon, is seeking a Customer Call Handler to join them on a permanent full time basis working 9.45am-6.00pm Monday to Friday.

As Customer Call Handler, you will be responsible for taking inbound customer calls, assessing customer needs, and where necessary forwarding to correct internal team for resolution. You will also respond and deal with customer emails, report any complaints / problems to management team, working to SLA's and call handling targets.

You will provide reception cover from time to time, meeting and greeting visitors, issuing visitors badges, dealing with incoming and outgoing post, providing administrative support, booking meeting rooms, sending out certification, updating company database & company documentation.

To be considered for this Customer Call Handler vacancy it is essential that you have excellent clear and concise communication skills. You will ideally be experienced working within a similar telephone based customer service position or will have worked within a position where you are communicating on a daily basis face to face with customers.

You will have a confident telephone manner and will be looking for a fresh new challenge. Send your CV now for immediate consideration.

Owing to the Covid-19 situation in the UK and Worldwide, please note that there could be delays in CV selection and interview processes to ensure safety of both job seekers and clients alike. However, you can be assured of our commitment to your job search and we will keep you updated through all stages of the recruitment process.

Infinity Recruitment Consultancy Limited acts as an employment agency for permanent, contract and temporary recruitment. By applying you will be registered as a candidate with Infinity Recruitment Consultancy Limited, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data