Customer Service

  • Job Reference: 00033121-1
  • Date Posted: 28 December 2020
  • Recruiter: CV-Library
  • Location: Birkenhead, Merseyside
  • Salary: £9.22 Per Hour
  • Sector: Call Centre / Customer Service, Covid-19
  • Job Type: Permanent

Job Description

Customer Service Advisor | Birkenhead | £9.22 per hour

Looking for job security in 2021? Concerned about how you're going to do it with limited experience? Then apply for this customer service job in an industry that's booming, where previous experience isn't a deal breaker.

The major call centre in Birkenhead is ramping up to meet seasonal demands and in response to the natural shift of customers to spending online.

Working on behalf of some big names in retail, you'll be taking inbound calls from their customers. Have no fear if you've never worked in a call centre before. Full training is provided. All we ask is that you have some previous experience of dealing with customers.

We've recently helped loads of people from retail and hospitality find work here. Those who have lost their jobs due to Covid-19 and many who crave job security and stability.

What's involved?

You'll be taking calls from customers and handling a wide range of different queries, from processing orders to dealing with issues. You'll be providing customers with advice and updating their details on the system. Mostly it's about creating a positive experience and making sure customers' questions are answered or their problems resolved.

You'll be working 40 hours a week and need to be flexible to work between 7am and 10pm on a rota basis.

What you'll need

* You'll be customer focused and enjoy talking to people
* You'll have some experience in customer service perhaps in a restaurant or bar or in retail
* You'll know your way around a PC so you can update the systems

If you're confident and enthusiastic and motivated to do well, then don't miss out on this great opportunity to get back into work or to take on a new challenge. Apply now and we'll be in touch.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age