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Customer service agent

Job Title: Customer service agent
Contract Type: Temporary
Location: Birmingham
Industry:
Salary: £8.21 - £8.72 per hour
Start Date: 2019-08-12 00:00:00
Reference: 041226247
Contact Name: Andre Henry
Contact Email: andre.henry@pertemps.co.uk
Job Published: July 30, 2019 09:14

Job Description

Contact Centre Agent's required for an energy provider based in Birmingham.
 

As a contact agent you will be the first point of contact with clients providing a first class service.

 
Dealing with incoming queries in relation to supply and payment

12hrs 9.30-12.30 Monday – Thursday – the candidates must be able to work full time during the training period of 4 weeks.

This is a temporary to permanant opportunity paying £8.72ph.


Offering a professional service

Accurate recording of all calls onto the CRM system

Handling queries

Actioning all client changes

Providing guidance on correct procedures



The succesful candidate will have :-

Excellent communication skills

Previous Customer Service experience within a call centre environment

Fast and accurate recording

Strong Computer literacy

Credit Check



Apply if you think this role is for you.