Customer Service Advisors x15

  • Job Reference: JO-1911-6792
  • Date Posted: 13 January 2020
  • Recruiter: Blue Arrow
  • Location: Malmesbury
  • Salary: £17,000
  • Sector: Call Centre / Customer Service
  • Job Type: Temporary

Job Description

Fantastic opportunity to join an international company with ambitious growth plans in Malmesbury.
They are looking to recruit a number of Customer Service Advisors to support this growth.

Role Responsibilities:

You may have a little experience, you may have a lot. What's important is that you're motivated and keen to learn. We can teach you the rest. We offer an extensive training programme; so not only will you become an expert in all technologies and products, but you'll learn impeccable communication skills and how to build relationships with a variety of customers. You'll have regular performance conversations, which can be tailored to maximise your future development and career in customer services.

Providing over-the-phone support to our customers across Great Britain and Ireland

It's a fun, diverse and dynamic role that could see you taking ownership of a variety of queries, offering swift resolutions for our customers

Skills and Experience:

You'll be passionate about providing great customer service, be an exceptional communicator and take pride in excellent people skills

Working in a fast-paced environment, you'll be results-focused and excited by the prospect of delivering sales (we even offer a commission based bonus scheme!)

Day to day, you'll be using multiple computer systems, so a you'll need a good level of computer literacy

Hours:

To make sure we're always able to help our customers, we're open 7 days a week. Midweek we're open 8am-8pm, and weekends 8am-6pm. You'll work 39 hours a week, and 1 in 3 weekends (with a day off in lieu)

Benefits:
Performance related bonuses throughout the year
27 days annual leave
Company discount
Sports Centre & free on-site gym
Casual dress code
Pension scheme
Life assurance
Subsidised café and restaurants
Free on-site parking
Regular team based social events