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Customer Service Advisor Lloyds Inbound Only

Job Title: Customer Service Advisor Lloyds Inbound Only
Contract Type: Permanent
Location: Belfast
Industry:
Salary: £9.63 per hour, Benefits: to be confirmed
Start Date: February 2019
Reference: MCFCSG2801
Contact Name: Blue Arrow Belfast
Contact Email: belfast@bluearrow.co.uk
Job Published: January 28, 2019 16:51

Job Description

Blue Arrow are excited to recruit for Inbound Customer Service Advisors on behalf of a leading banking group located in the centre of Belfast.

Mortgage Consultant Advisor Campaign :

5-9 Weeks training Paid

What you'll be doing This role is about excellent customer service. People from all walks of life will call to talk to you about a range of products and services. You'll take care to find out what matters to them and do your very best to answer all their questions. If you don't know the answers, you'll pass them to an expert who does. From day one, you'll commit to learning about a variety of products and processes, so you can respond to queries quickly. And you'll strive to become better every day. Whether this will be your first job or you're looking for a change of direction or fresh start, you have the choice to turn this role into an apprenticeship. That means you'd enjoy excellent, extra training and support.
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Strong customer service skills, professional approach as you will be speaking with professional people (ie solicitors or mortgage brokers)

Good attention to detail as you may be required to review documents i.e payslips and bank statements.

The desired candidate must have an excellent telephone manner, good keyboard skills and the ability to work in a fast pace environment.

In return, you will receive full training and the possibility for this role leading onto a permanent or long term career opportunity.

  
Shifts:

Monday – Saturday shift patterns between 8am-10pm

Pay rate:

£9.63 per hour 

 
if you wish to apply, please contact our office on 02890315005 and ask for Fionnuala or Stewart.