Customer Service Advisor

  • Job Reference: 265338342-2
  • Date Posted: 16 April 2021
  • Recruiter: Path Recruitment
  • Location: Ipswich, Suffolk
  • Salary: £18,000 to £21,000
  • Bonus/Benefits: DOE
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent

Job Description

Customer Service Advisor

The Company:

This is an opportunity that you should not let pass, as you will be working with a fresh and forward-thinking construction company that strives to provide outstanding equipment and customer service every time. Due to their ongoing success, they are seeking a customer service advisor that has the enthusiasm and determination to join and motivate the team, as well as keep up with the demands of the working environment.

The Role of the Customer Service Advisor:

You will be dealing with customer enquiries, building relationships, and maximising sales opportunities where needed.
You will be converting enquiries into orders, following the process through.
You will be account managing, making sure that the equipment and service provided meets the customer's needs.
Following company policies and procedures.
Processing orders.

To be successful in this role, you will have previously worked as a customer service advisor, hire controller, rental administrator, rental manager, hire coordinator, customer service administrator or hire administrator. You will have previously worked within a fast-paced, customer service environment. It would be advantageous if you had previous hire experience, however, this is not essential.

Benefits:

25 days holiday excluding bank holidays!
A friendly working environment.
Mon to Fri only - no weekend working.
Please note that all potential employment offers are subject to pre-employment checks