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Customer Service Advisor

Job Title: Customer Service Advisor
Contract Type: Permanent
Location: Manchester
Industry:
Salary: £19000 - £22000 per annum
Start Date: 2019-07-15 00:00:00
Reference: 048106779
Contact Name: Steve Jackson048
Contact Email: steve.jackson@pertemps.co.uk
Job Published: July 11, 2019 08:54

Job Description

Customer Service Advisor
19-22k depending on experience + additional annual bonus
Manchester City Centre

Do you have a passion for helping people?
Can you build relationships, enjoy finding solutions and overcome problems to benefit each and every customer in line with the objectives of a growing independent business?

This is an great opportunity to join a small, expanding team responsible for answering incoming business and consumer customer calls, respond to emails, answer queries, provide information and ensure the best possible service is received at all times. Further duties will include outbound calls to check on service levels, complete customer queries, discuss account information, obtain payments and maximise business potential.

Hours – Monday to Friday between 8am – 8pm on a rota basis and occasional Saturdays if required.

Applicants must have a positive, confident phone manner, the ability to communicate clearly and effectively with all customers, work as part of a small team in a busy, fast-paced environment and strong written communication skills.

Benefits include training, supportive team culture, modern office environment, free drinks & snacks, chill out areas, casual dress code, 25 days holidays + stats, enhanced pension and health schemes after probation and more!

Interested? Click to apply!