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Customer Service Advisor

Job Title: Customer Service Advisor
Contract Type: Temporary
Location: --Edinburgh
Industry:
Salary: £10.12 per hour
Start Date: 2019-08-28 00:00:00
Reference: S08100616
Contact Name: Adam Young
Contact Email: Adam.young@pertemps.co.uk
Job Published: July 12, 2019 09:31

Job Description

Full time Customer Service Advisor – Retirements Location: Dalkeith Road - Edinburgh Pay Rate : £10.12 per hour Working Hours – Monday to Friday – Rotational shifts between 08:00am – 18:00pm Pertemps are working in partnership with one of the largest bank in the UK, the So if you've got experience in Customer Services, we'd love to speak with you. JOB ROLE: We are Recruiting Customer Service Advisors for an amazing opportunity working with one of the largest banks in the UK starting off in a 6 month temporary contract with the potential to go permanent. KEY RESPONSIBILITIES: - Working in the Retirements - Responsible for delivering exceptional service over the phone. - Take ownership of customer problems solving them at first point of contact and escalate when required - Contribute to the continuous improvement of the business by identifying and taking ownership of opportunities for improvement to the processes you use - Working in a team environment in an open plan office SKILLS REQUIRED: - Good Communication- Written and Oral - Take ownership of all customer requests - Computer literate - Understanding and Interpreting Data at a basic level - Flexible, Adaptable and able to adapt to changes WHAT'S IN IT FOR YOU? - Excellent training – 6 weeks training - Great rates of pay – Overtime available - Potential for extension or a permanent position - The opportunity to work with some of the most influential and experienced managers in the banking industry - Gain experience and new skills If you are successful you will be required to pass a CREDIT CHECK and DISCLOSURE SCOTLAND CHECK. If you are interested please apply ASAP.