Customer Service Advisor

Job Title: Customer Service Advisor
Contract Type: Permanent
Location: Bicester
Salary: £17500 per annum
Start Date: 2019-05-08 00:00:00
Reference: 002104677
Contact Name: Crissy Stone
Contact Email:
Job Published: May 08, 2019 16:53

Job Description

Do you have strong communication skills?

Have you got previous experience in an Admin based/Customer Service based role?

We have the perfect role for you...

Our client based in Upper Heyford near Bicester are looking to recruit x2 Customer Service Co-Ordinators to assist with the following duties:
  • Answering customer/client queries via phone and email
  • Process bookings
  • Advise of estimated delivery dates/chasing late deliveries
  • Dealing with ad hoc queries and amendments
  • Ensure proactive communication is maintained throughout the vehicle fleet and booking process
  • Ensure all client requests are responded to within the agreed KPI
  • Maintaining a professional point of contact with the client

Skills/experience required:
  • Excellent organisational skills
  • Great telephone manner
  • Strong administration skills
  • Proficient in MS Word and Excel
  • Excellent communication skills

Previous experince is not essential. This client will consider people looking to start their career in the 'office customer service' industry. The key thing is you MUST have a proactive, chatty and friendly approach plus be willing to learn and develop.

This is a permanent full-time role paying £17,500 + bonus annually working office hours Monday - Friday 9 - 5.30pm
Free parking is available for all staff

If you feel you have the right attitude and some relevant previous Customer Service experience and are interested in this role, please APPLY now!