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Customer Service Advisor

Job Title: Customer Service Advisor
Contract Type: Temporary
Location: Warwick
Industry:
Salary: £10.13 per hour
Start Date: 2019-04-05 00:00:00
Reference: 179101143
Contact Name: Teresa Quinn
Contact Email: teresa.quinn@pertemps.co.uk
Job Published: April 05, 2019 17:19

Job Description

A local authority are looking for an experienced Advisor to join their busy team in the Customer service centre. The ideal candidate will need excellent communication skills both written and verbal, strong IT skills, resilient and the ability to remain calm and tactful when dealing with difficult queries or situation.

Previous experience in a call centre environment is essential.

Position consists of working as one of a team of Advisors, to be the single point of contact for requests for information, advice and services from the public.

Training will always be given but a willingness to learn new things is essential.

37 Hours per week.

The Customer Service Centre has a rotating Shift. The CSC is open from 8 am to 6.30 pm Monday to Friday and 9 am to 1 pm on Saturday. When working a Saturday shift you get a day off in the week and the rest of the week you work an extra hour to make up the 37hrs.

Temp to Perm

Based in Central Warwick, CV34 4RL
Car park permit issued.
Interviews 16th & 17th April
Start Date 24th April