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Customer Service Advisor

Job Title: Customer Service Advisor
Contract Type: Permanent
Location: Birmingham
Industry:
Salary: £23000 - £25000 per annum
Start Date: 2019-04-01 00:00:00
Reference: 041225857
Contact Name: Pinki Jassal
Contact Email: pinki.jassal@pertemps.co.uk
Job Published: March 19, 2019 11:41

Job Description

Customer Service Advisor
We are currently recruiting for a Customer Service Advisor on behalf our client based in Birmingham. As a Customer Service Advisor you will be working within the New Enquiries department taking the initial details of any new enquires coming into the business.

Role of Customer Service Advisor:

Be the 1st point of contact for new enquires
Deal with clients and customer over the phone and email
Chase customers for necessary documents
Be IT Literate
Book hotel accommodation as and when required

Details of Customer Service Advisor:

Pay rate: £23 - £25k per year
Working Hours: Full time
Mon – Fri 9.00am – 5.00pm
Location: Birmingham

As a Customer Service Advisor you’ll need:

Experience in a similar role (contact centre, call centre)
Great communication at all levels
Attention to detail
Good telephone manner
Very good written and verbal communication
Experience of loan or mortgage applications

Benefits:
23 Holidays per year plus back holidays
Pension Scheme
An online portal offering vouchers and discounts

If you are interested in the above role please click apply!