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Customer Service Advisor

Job Title: Customer Service Advisor
Contract Type: Permanent
Location: Leicester
Industry:
Salary: £17000 per annum
Start Date: 2019-03-16 00:00:00
Reference: 080104989
Contact Name: Jennifer Keane
Contact Email: Jennifer.keane@pertemps.co.uk
Job Published: March 16, 2019 10:40

Job Description

Customer Service Advisor
Permanent
£17,000
Monday - Friday


My client is an national organisation with their newly opened Head Office based in the heart of Leicester city centre.
Due to expansion they are now recruiting for a number of customer service roles on a full time permanent basis.
Your day to day duties will involve dealing with customer queries, providing quotations as well as basic complaint handling.

The right candidate should have a minimum of 6 months call centre experience,

" To deliver service excellence within the customer contact journey
" To respond to customer calls and correspondence within agreed service levels
" To accurately log conversation notes during the call
" To manage and action administrative duties in line with the business standards on processes
" To achieve targets and KPIs as set by the Leadership Team
" To uphold company policies and procedures wherever possible

Interested? Click 'apply' today for an immediate interview.