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Customer Service Advisor

Job Title: Customer Service Advisor
Contract Type: Permanent
Location: Cheltenham
Industry:
Salary: £7.83 - £9.52 per hour
Start Date: 2019-03-07
Reference: ARMSLOUISE
Contact Name: Blue Arrow Worcester
Contact Email: worcester.industrial@bluearrow.co.uk
Job Published: March 07, 2019 15:07

Job Description

We are currently recruiting for an experienced customer service adviser with administration skills to work in a banking environment. 


The Role:

You will be the first port of call for all banking queries for corporate accounts. Dealing with large money figures and prestige clients both in the UK and Internationally. 


  • Assisting with banking queries
  • Providing excellent customer service
  • 70% email, 30% telephone based
  • Dealing with corporate clientele
  • Communicating with international clients

The Person:


  • Excellent customer service background
  • Computer literate
  • Able to prioritise workload and work efficiently
  • Must have high attention to detail
  • Use initiative to resolve complex queries and problems
  • Excellent verbal and written skills
  • Able to work independently as well as a team
  • Keen for a career in banking
  • Stable employment history

Hours and pay:


  • £9.52 per hour
  • Monday to Friday
  • Shift rota between 08.30AM - 17:30PM

What’s in it for me?


  • Fantastic Pay Rates
  • Dedicated consultant
  • Plenty of financial incentives
  • Bonus scheme
  • Pay progression
  • Training provided
  • Progress within Banking
  • Weekly Pay
  • Blue Arrow Reward Scheme