Customer Service Advisor

Job Title: Customer Service Advisor
Contract Type: Contract
Location: Edinburgh
Salary: £9.91 per hour
Start Date: 2018-01-07
Reference: SR 66867
Contact Name: Blue Arrow Edinburgh
Contact Email:
Job Published: December 11, 2018 15:32

Job Description

Are you an experienced customer service advisor looking for a new opportunity? Do you have a passion for all things customer service? Diligenta are looking for top talent to join their team within the Pensions Department. 

The Role

-          3 month contract (with possible extension)

-          35 hours per week

-          £9.91 per hour (paid weekly)

-          Mon – Fri between the hours of 8am-6pm (Saturday shift 9-1pm every fourth week)

-          Assisting with end of tax year queires. 

-         Full training is provided: 3 weeks classroom based training, followed by a 3 week training academy.

-          This position is based at Scottish Widows Dalkeith Road Edinburgh.

Expected Duties

-          First point of contact for all customer enquiries 

-          Using your initiative to solve customer problems.

-          Exceeding customer expectations

-          Working as part of a team.

-          Supporting the business development of Diligenta.


Experience Required

-          Existing customer service experience 

-          Telephony experience is desirable

-          Excellent communication skills

-          A team player


Offers are being made based on CV submission to the client.

Apply now and you could be starting your next career move on 7th January 2019 with one of the most reputable employers in the city centre!