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Customer Service Advisor

Job Title: Customer Service Advisor
Contract Type: Permanent
Location: Bromsgrove
Industry:
Salary: £16500 - £17000 per annum
Start Date: 2018-10-29
Reference: 047107257
Contact Name: Laura Sutton
Contact Email: laura.sutton@pertemps.co.uk
Job Published: August 30, 2019 15:05

Job Description

We are currently recruiting for a Customer Service Advisor, to join a successful and well-established, company based in Bromsgrove. This is a perfect opportunity if you are looking to kick start your Customer Service career, within a rapidly growing business.

This a full time, permanent position with a salary of £16,000 per annum


Duties will include:

• Handling all customer enquiries including customer orders, amendments, cancellation requests, scheduling deliveries and all other product related enquiries.
• Create outstanding customer confidence in the service and products, striving to delight each customer and continually looking to exceed expectations.
• Provide support, training and coaching to other team members as reasonably expected and required.
• Participate as a helpdesk expert on related projects and initiatives, aimed at improving both our processes and customer experience.

Skills and Experience needed:

• Must be able to drive and have own transport, due to location
• Experience working within a customer service environment.

• Experience in handling and resolving customer complaints at first point of contact.

• A high level of accuracy in work and a confident telephone manner


If you feel that your skills and experience meet the required specification and this is the position you have been looking for then do not hesitate in clicking 'APPLY NOW' or email your CV to laura.sutton@pertemps.co.uk.
For more information please call Laura Sutton 01527 591091.

Pertemps specialise in temporary and permanent recruitment for Commercial, Industrial, Driving, Logistics, Engineering & Technical sectors.

If this particular vacancy is not of interest to you, we have other opportunities available - please visit our website or call us on 01527 591091.