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Customer Service Adviser (Belfast City)

Job Title: Customer Service Adviser (Belfast City)
Contract Type: Permanent
Location: Belfast
Industry:
Salary: £9.83 per hour
Start Date: 2019-07-29
Reference: LB3105
Contact Name: Blue Arrow Belfast
Contact Email: belfast@bluearrow.co.uk
Job Published: July 25, 2019 16:32

Job Description

Blue Arrow are excited to recruit for Inbound Customer Service representatives for one of the UK's leading banking groups located in Belfast City Centre.

Job Role:

You will be required to take inbound calls from a wide range of banking customers in an efficient and effective manner - providing the highest level of customer service by aiming to meet the needs of customers at the first point of contact.

4-5 weeks of paid training will be provided for this role.

The ideal candidate will:
  • Possess strong customer service skills.
  • Have good attention to detail as you may be required to review documents i.e payslips and bank statements.
  • Have an excellent telephone manner, competent IT skills and the ability to work in a fast paced environment.  
Shift Pattern:

Monday-Sunday as per Rota. Successful applicant will be flexible to work early mornings and late evenings as required.


Pay rate:

£9.83 p/hr (including unsociable pay uplift and holiday pay).

 
if you wish to apply please Click the Apply now link or contact our office on 02890315005 and ask for Antonnia.