Customer Service Adviser

Job Title: Customer Service Adviser
Contract Type: Temporary
Location: Edinburgh
Salary: £9.63 per hour
Start Date: 2019-08-05 00:00:00
Reference: NG12559
Contact Name: Nico Gibson
Contact Email:
Job Published: July 19, 2019 12:18

Job Description

Mortgage Processor

Location: Edinburgh – Pentland House - Gyle

Pay Rate : £9.63 per hour

Do you want a career in banking? Do you thrive to give excellent customer service?

Pertemps Managed Solutions are working in partnership with one of the largest bank in the UK, the So if you’ve got experience in Customer Services, we’d love to speak with you.


This is a 6 month temporary role with the potential to go permanent starting on 5th August 2019 you will be working Monday-Friday, Rotational shift (8am-4pm, 9am-5pm, 10am-6pm)


-          Business area - Mortgages

-          Working with applications for Mortgages

-          Responsible for delivering exceptional service over the phone to Mortgage Brokers

-          Manage inbound and outbound customer queries

-          Making sure you are aware of the clients products

-          Ensure that all work is completed in accordance with established processes, practices and guidelines

-          Value the teams’ skills and learn from everyone’s mistakes

-          Contribute to the continuous improvement of the business by identifying and taking ownership of opportunities for improvement to the processes you use

-          Working in a team environment in an open plan office


-          Excellent training – 7 weeks training

-          Great rates of pay

-          Potential for extension or a permanent position

-          The opportunity to work with some of the most influential and experienced managers in the banking industry