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Customer Service Adviser

Job Title: Customer Service Adviser
Contract Type: Temporary
Location: Staffordshire
Industry:
Salary: £10 per hour
Start Date: 2019-02-04 00:00:00
Reference: 062501163
Contact Name: Sarah Kelsey
Contact Email: Sarah.Kelsey@pertemps.co.uk
Job Published: January 17, 2019 13:49

Job Description

HOT JOB OF THE WEEK - TEMP-PERM - BURTON UPON TRENT - CUSTOMER SERVICE ADVISOR

Customer Service Advisor is needed to work for a prestige travel organisation based in Burton Upon Trent. Beginning of February start.

Temp to Perm opportunity very likely to go Permanent.

My very successful client have a team of 8 Advisor's working in a busy, demanding customer service department where they need another gem to join the team and assist with their responses to their customers emails and letters.
You will need to be resilient, hardworking, work calmly, work with initiative, have excellent written skills, clear communication skills and be an approachable team player. Your main purpose for the role is to respond to the customers letters/emails and investigating their complaints within a 28 day turnaround.

Ideally you would have an interest for travel but not essential. Someone from a strong Customer Service background would be considered. You must have excellent keyboard skills and the competency with letter writing and work with accuracy.

Really superb opportunity for a professional team player who enjoys a challenge within a busy customer service department.

Offering an attractive salary with a review for pay rise after you've successfully passed the 6 months probation.
Free parking, great working environment, facilities on site, Christmas bonuses & progression.

Please apply to Sarah at Pertemps today in Burton to be considered. Interviews taking place Monday 21st January 2019. Call me to have a chat in more detail about the company.