Customer Service Administrator - Temporary

  • Job Reference: 00084409-1
  • Date Posted: 30 July 2022
  • Recruiter: CV-Library
  • Location: Birmingham
  • Salary: £9.50 Per Hour
  • Sector: Call Centre / Customer Service
  • Job Type: Temporary

Job Description

IMMEDIATE START*

Are you available to start work ASAP We are recruiting for several Customer Service Administrators - to start work on a temporary contract in Birmingham B24

If you are an experienced Administrator please read on! You will be working on site in a Distribution Depot tracking and investigating customers queries and working as part of a small team, the role involves;

Using the CRM system to track customer queries, prioritising the workload.
Managing a queue of queries ranging from clients to end customers.
Adhering to company compliance and escalate any discrepancies to the compliance managers.
Coordinating investigations into queries and complaints to reach a resolution.
Using Excel to input dataSuccessful applicants will be:

Administration experience
Use Microsoft Excel to a basic level
Have experience of end to end case management in a Customer Service setting.
Fluent in written and spoken English
Have access to the internet at home should Covid-19 guidance require home working at any time.In return our client offers:

An hourly rate of £9.50
Full time working hours (39 hours a week) between the hours of 8-6. This will be over 5 days out of the 7 and will include weekend working.
Working on site in a safe working environmentPlease only apply if you have Administration and Customer Service experience, are available immediately and wanting on-going Temporary work!

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK