Customer Service Administrator

  • Job Reference: 00073302-1
  • Date Posted: 13 May 2022
  • Recruiter: CV-Library
  • Location: Stockport, Manchester
  • Salary: On Application
  • Sector: Administration
  • Job Type: Permanent

Job Description

We are looking for an Office Administrator to join the team and perform a variety of administrative and customer service tasks. Working on a full time basis, duties of the Office Administrator include providing support to our customers, assisting in daily office needs, liaising with a variety of stakeholders and assisting with the depot general administrative activities.

To reward this role, we offer a competitive salary, 31 days holiday, increasing to 33 days in 2 years, we offer a variety of staff benefits, including your birthday off each year, access to a 24hr doctor remotely & gym memberships, across the group discounts and freebies are available via Perkbox and time off to volunteer to what really matters to you.

What the Role is

Managing and Tracking the Depot Appointments and Installations Plans
Liaising with our Customers, answering any queries, assisting them and qualifying appointments
Co-ordinating Installers, Trades and Customers as required to achieve the Installation plans
Processes; from inputting, quotations, arranging deliveries to general admin – no two days are the same
Monitoring our processes are completed by all stakeholders in the Depot 
What We Need

Excellent Administrators – Who can problem solve, work to deadlines and have fantastic organisation skills
People with a passion - For the products we sell and caring for our customers
Talkers- If you enjoy being on the phone and forging relationships, this is the role for you
Attention to Detail – You will be a stickler for processes and getting it right first time
Pride – You will take pride in your work, remaining focused, calm and motivated 
What We Offer

Highly competitive salary
31 days holiday, increasing to 33 days with 2 year’s service
Your birthday off each year
Perkbox discounts & freebies
Time off to volunteer
Employee Product Purchase Discount Scheme
Please click to apply!

We are certified as a Covid-19 secure employer – having complied with Government’s guidance on managing the risk of Covid-19.

Through Anglian’s value to “Succeed Together” we are committed to Equality and Diversity. We recruit the ‘best person for the job’ regardless of age, race, colour, gender, gender identity, sexual orientation, religion, or disability - creating an inclusive working environment and culture for all our employees