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Customer Service Administrator

Posted 5 days ago by Pertemps
Location Norwich Job Type Temporary
Salary £8.21 per hour Sector Call Centre & Customer Service
A national student accommodation provider is in need of a Customer Service Advisor to ASAP within the Norwich area, that can provide strong customer service, deliver the best experience and creating the positive and friendly atmosphere

This is a Temporary role for 2 weeks in the first instance starting 15th October 2019.

Pay Rate: £8.21 per hour
Hours: 9am-5pm
Start: 15th October 2019 - 1st November 2019
Location: Norwich, Norfolk
Nearest Station: Norwich Station

Job Role and Duties
  • Ensuring the reception and management suite is clean and tidy at all times, you will deal with customer enquiries by social networks, email, telephone and in person and undertake viewings, giving appropriate advice to potential tenants when required.
  • The Customer Service Assistant will also receive and process payments, monitor and chase rent arrears and undertake inspections of the student flats and rooms, assessing condition for any re-charges.
About You
  • We're looking for an individual who has excellent administration skills and experience of working in a customer focused environment.
  • Proactive approach and personable being able to communicate with people of all walks of life
  • With good organisational skills and a meticulous eye for detail, you will be competent using social media platforms and be experienced in Microsoft Office to include Word, Excel and Outlook

A candidate from strong customer service background will be advantageous

We are looking for someone to start as soon as possible, so please submit your CV as we looking forward to hearing from you!!