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Customer Service Administrator

Posted 26 days ago by Pertemps
Location Ipswich Job Type Temporary
Salary £8.21 per hour Sector Call Centre & Customer Service
A national student accommodation brand with a leading position in the market is looking to recruit a driven temporary Customer Service Administrator to support their busy site based in Ipswich.

This is an exciting role for a confident Customer focussed administrator to join a vibrant brand.

This role is being offered as an ongoing temporary role working from Tuesday 28th May. The hours will be 10am to 3pm, Monday to Friday, with hours potentially increasing throughout the assignment. The hourly rate of pay is £8.21.

Duties will include:
  • To provide a professional helpdesk and telephone service with calls answered promptly, knowledgably and helpfully
  • Promptly and courteously dealing with enquiries from customers and visitors to the property, providing appropriate advice and information, through a variety of methods, including email, website, telephone and in person
  • Carrying out general administration and office support, including typing, photocopying, scanning, filing and ordering of stationery off the approved list. Ensuring that databases and spreadsheets are maintained as required
  • Assisting with a busy check out process as the students will be moving out of their accommodation
There will also be an element of sales within this position.

Please note only shortlisted candidates will be contacted.

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