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Customer Service Administrator

Job Title: Customer Service Administrator
Contract Type: Temporary
Location: Ipswich
Industry:
Salary: £8.21 per hour
Start Date: 2019-05-23 00:00:00
Reference: 176102354
Contact Name: Ellie Burrows
Contact Email: ellie@red-personnel.co.uk
Job Published: May 23, 2019 11:47

Job Description

A national student accommodation brand with a leading position in the market is looking to recruit a driven temporary Customer Service Administrator to support their busy site based in Ipswich.

This is an exciting role for a confident Customer focussed administrator to join a vibrant brand.

This role is being offered as an ongoing temporary role working from Tuesday 28th May. The hours will be 10am to 3pm, Monday to Friday, with hours potentially increasing throughout the assignment. The hourly rate of pay is £8.21.

Duties will include:
  • To provide a professional helpdesk and telephone service with calls answered promptly, knowledgably and helpfully
  • Promptly and courteously dealing with enquiries from customers and visitors to the property, providing appropriate advice and information, through a variety of methods, including email, website, telephone and in person
  • Carrying out general administration and office support, including typing, photocopying, scanning, filing and ordering of stationery off the approved list. Ensuring that databases and spreadsheets are maintained as required
  • Assisting with a busy check out process as the students will be moving out of their accommodation
There will also be an element of sales within this position.

Please note only shortlisted candidates will be contacted.

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