Customer Service Administrator

Job Title: Customer Service Administrator
Contract Type: Temporary
Location: Manchester
Salary: £9 per hour
Start Date: 2019-04-26 00:00:00
Reference: 124100244
Contact Name: Ana Escalante
Contact Email:
Job Published: April 26, 2019 13:01

Job Description

Customer Service Administrator
Pay Rate: £9.00 Per Hour

Could you help our client achieve their vision of becoming best bank for customers? Our client is committed to helping customers build for their future, which means a great opportunity for you to make a real difference.

Job Role:

This is a 3 month temporary role with the potential of extension. These positions are offering a pay rate of £9.00 per hour. You will be working 35 hours per week between 8am to 5:30pm on a rotational two week shift pattern. During your first few weeks you will receive excellent support and training.

Key Responsibilities:
  •  Complete telephony, digital and admin based tasks to service customer queries
  •  Deal with customer data ethically and in accordance with the FSA requirements
  •  Confident in processing a high volume of transactions while maintaining high level of accuracy at all times
  •  Learn the procedures and understand parameters of producing a quality output
  •  Resolve queries and escalate as necessary (i.e. a team leader/manager/other group) and log if appropriate
  •  To schedule and prioritise allocated work on a daily basis
Job Requirements:
  •  Customer service experience is required
  •  Good IT skills
  •  Excellent interpersonal skills
  •  Good communication - oral and written
  •  Attention to detail
What's in it for you?
  •  Excellent training
  •  Great rates of pay
  •  The opportunity to work alongside a fantastic, supportive, fun team
Customers are at the heart of everything that our client does. You could have a role to play in supporting their customers.Our client strives daily towards their vision of becoming the best bank for customers.
They're well on their way thanks to the effort of their colleagues - join them today and support them in achieving their vision.

If you are successful you will be required to pass a CREDIT CHECK and DBS CHECK.