|Salary||£8.45 per hour||Sector||Call Centre & Customer Service|
Rate of Pay: £8.45 per hour
Our client is committed to their purpose of helping Britain prosper. If you want the opportunity to know you're making a real difference, this role could be for you.
Our client has been supporting customers, communities and businesses in the UK for over 320 years. You could become a part of this journey and make a real difference to the Group's customer
This is a 6 month temporary role. These positions are offering a pay rate of £8.45 per hour. You will be working 35 hours per week, Monday to Friday 9am - 5pm or 9am - 5pm. During your first 4-6 weeks you'll receive excellent support and training.
- Complete telephony, digital and admin based tasks to service customer queries
- Deal with customer data ethically and in accordance with the FSA requirements
- Confident in processing a high volume of transactions while maintaining high level of accuracy at all times
- Learn the procedures and understand parameters of producing a quality output
- Resolve queries and escalate as necessary (i.e. a team leader/manager/other group) and log if appropriate
- To schedule and prioritise allocated work on a daily basis
- Attention to detail
- Excellent customer service skills
- Excellent telephone manner
- Good IT skills
- Excellent training
- Great rates of pay
- Potential for extension
- The opportunity to work alongside a fantastic, supportive, fun team
If you're interested in supporting customers, communities and businesses then this could be for you.
If you are successful you will be required to pass a CREDIT CHECK and DBS CHECK