Customer Service

Job Title: Customer Service
Contract Type: Temporary
Location: Birmingham
Salary: £8.00 - £9.00 per hour
Start Date: 2019-06-17 00:00:00
Reference: 041226062
Contact Name: Andre Henry
Contact Email:
Job Published: May 30, 2019 10:51

Job Description

Market Research Interviewer

Assignment: Temporary, on-going 

Salary: Minimum wage

Hours: 10.00 - 17.00 Mon - Fri


One of the leading social research agencies in the country are looking for Telephone Interviewer's. With a turnover approaching £6 million per annum their clients include central government departments, government agencies, local authorities, housing associations and other social landlords, police forces and the health sector.


If you are looking to work in a friendly-fast paced environment then this could be the role for you.


We pay a basic hourly rate at £6.50 per hour for under 21 year olds, £7.83 per hour for 21 - 24 year olds & £8.21 per hour for 25+.


You can also earn monthly bonuses in the role.


Equally, if you are looking to progress into a managerial role we can offer real opportunities for employees who exceed targets and demonstrate potential and a positive can-do attitude.


Ideal applicants will hold the following skills and experience:


o Excellent communication and negotiation skills.

o A professional manner and an aptitude for providing quality customer service.

o Previous experience within a Customer Service, Call Centre, Contact Centre, Retail or Telesales role is preferable but not essential as we provide full and ongoing training.


Sounds interesting? Then please see below for a flavour of the role


o You will be calling Business to Business

o Conduct professional interviews with respondents over the phone effectively to a high standard and online with daily targets.

o Complete questionnaires accurately and neatly, ensuring that all writing and typing is legible at all times.