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Customer service

Job Title: Customer service
Contract Type: Temporary
Location: Birmingham
Industry:
Salary: £8.72 per hour
Start Date: 2019-08-12 00:00:00
Reference: 041225958
Contact Name: Andre Henry
Contact Email: andre.henry@pertemps.co.uk
Job Published: July 30, 2019 09:16

Job Description

Contact Centre Agent's required for an energy provider based in Birmingham.
 

As a contact agent you will be the first point of contact with clients providing a first class service.

 
Dealing with incoming queries in relation to supply and payment

Monday - Friday 8.00am - 8.00pm and 1 in 3 Saturdays.

This is a temporary to permanant opportunity paying £8.72ph.


Offering a professional service

Accurate recording of all calls onto the CRM system

Handling queries

Actioning all client changes

Providing guidance on correct procedures



The succesful candidate will have :-

Excellent communication skills

Previous Customer Service experience within a call centre environment

Fast and accurate recording

Strong Computer literacy

Credit Check



Apply if you think this role is for you.