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Customer service

Job Title: Customer service
Contract Type: Temporary
Location: Birmingham
Industry:
Salary: £8.50 - £9.00 per hour
Start Date: 2019-06-17 00:00:00
Reference: 041225958
Contact Name: Andre Henry
Contact Email: andre.henry@pertemps.co.uk
Job Published: June 10, 2019 15:02

Job Description

Contact Centre Agent's required for a South Birmingham financial organization.

 

As a contact agent  you will be the first point of contact with clients providing a first class service.

 


Offering a professional service

Accurate recording of all calls onto the CRM system

Handling queries

Actioning all client changes

Providing guidance on correct procedures

To undertake the duties in line with the company's regulators including FSA Principles for business

 

The succesful candidate will have :-

Excellent communication skills

Fast and accurate recording

Strong Computer literacy

Credit Check

Able to work between the hours of 8.00am -8.00pm


Apply if you think this role is for you.