Connecting...

Customer Service

Job Title: Customer Service
Contract Type: Temporary
Location: Redditch
Industry:
Salary: £8.21 per hour
Start Date: 2019-05-28 00:00:00
Reference: 047107532
Contact Name: Amy Hollier
Contact Email: Amy.Hollier@pertemps.co.uk
Job Published: May 24, 2019 13:45

Job Description

Are you looking for an opportunity in Customer Service with an immediate start? Due to increased growth within the business I am looking for a confident Customer Service Advisor to join a busy after sales team based at a very successful company in Redditch. This is a temporary position to offer support during a busy period but this could lead to permanent opportunities within the business. The starting salary will be £8.21 per hour and this position is full time, 9am - 5pm Monday to Friday. I require candidates who are not currently working and who can start straight away as this is a temporary assignment initially for 3 months.

Main Duties will include:

*Providing Customer Service to the companies high profile clients.
*Dealing with any after sales queries and questions
*Be able to resolve minor problems with products over the phone (training will be given)
*liaise regularly with parent company and product managers to resolve customer queries where needed
*Arrange repair or service calls with engineers where necessary

The ideal candidate will have the following skills and experience:

*Fantastic Telephone Manner
*Confident on the phone answering queries
*Be confident to deal with complaints as this is working in an After Sales team
*Have previous Customer Service or Call Centre experience

I require candidates who are not currently working as this is an immediate requirement and you will need to be available to start straight away.