Customer Service

Job Title: Customer Service
Contract Type: Permanent
Location: Leicester
Salary: £22000 - £26000 per annum
Start Date: 2019-04-01
Reference: 479100609
Contact Name: Matthew Loines
Contact Email:
Job Published: March 22, 2019 15:07

Job Description

Customer Service Coordinator


An excellent opportunity has arisen for an organised and professional Customer Service Co-Ordinator to work in the customer service team.

The ideal candidate will be able to communicate with both internal and external clients ensuring a high quality of service in delivering a time sensitive product.

On offer is a salary of up to £26,000 plus benefits.

Based in Hinkley.

Full Time Position.

The Company

The Company is a market leading 3PL provider.

The Role

Reporting to the Site Manager you will work in a team of customer service co-ordinators. You will be responsible for ensuring the customer's expectations of a high service level are met at all times. The successful candidate must have experience dealing with pallet Network.

• Ensure product arrives on time, all of the time
• Daily communication with clients
• Order processing
• Team training and development
• Accurate upkeep of records
• Develop communication channels with relevant internal departments
• Order Management
• Delivery Management

The Person

• Service delivery focused with a proven track record in a customer biased environment
• Good understanding of 3PL delivery logistics
• Experience in pallet Network
• Ability to communicate with stakeholders at all levels
• Organised, articulate and accurate
• Experience of working in a call centre environment would be advantageous
• Excellent communicator with good diplomatic skills
• Ability to remain calm under pressure

Package and Prospects
On offer is a salary of up to £26,000 plus benefits within an environment where everyone is aiming for the same goal of customer satisfaction.

As the leading Logistics, Supply Chain, Purchasing and Production recruitment specialist we provide a range of services tailored to deliver resourcing solutions to clients needs.

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