Customer Service

Job Title: Customer Service
Contract Type: Permanent
Location: Salisbury
Salary: £21000 - £23000 per annum
Start Date: 2018-12-12 00:00:00
Reference: 555101648
Contact Name: Kerry Hillyard
Contact Email:
Job Published: December 12, 2018 10:30

Job Description

Customer Service Consultant required for a manufacturing company in Salisbury. This is a full time, permanent position offering a salary between £21,000 - £23,000 dependent on skills and experience. Hours of work are Monday to Thursday 08.00am - 17.00pm and Fridays 08.00am - 16.30pm. Benefits include 28 days holiday including bank holidays, FREE parking within the immediate vicinity, pension and annual bonus dependant on company performance and career progression.

As an Customer Service Consultant your key responsibilities will be to coordinate, organise and ensure the smooth running of the Estimating/Installation Department with duties to include:
  • To be the first point of contact for anyone contacting or visiting the department
  • Contacting contractors and clients to ensure satisfaction upon job completion
  • Attending meetings and taking minute meetings when necessary
  • Recording new enquiries and file accordingly
  • Creating and maintaining spreadsheets and new order files per contract
  • Filing technical information such as drawings and product brochures
  • Gathering and producing company documentation such as pre-qualification questionnaires and operation and maintenance manuals
  •  Organising samples from suppliers to send to the client and seeing through to ensure successful delivery
In order to become part of this successful team as a Customer Service Consultant you must possess the following:
  • Good working knowledge of IT Systems and Microsoft packages, specifically Excel
  • Confident and professional yet friendly telephone manner
  • Ability to work independently as well as within a team
  • Able to prioritise workloads in a busy office
  • A keen eye for detail
  • Reliable and dependable
If you wish to apply to become a Customer Service Consultant, please do so by clicking the button below and Pertemps Salisbury will respond within 48 hours.