Customer Resolutions Administrator- Temporary

  • Job Reference: 00027262-1
  • Date Posted: 13 November 2020
  • Recruiter: CV-Library
  • Location: Sheffield
  • Salary: £8.72 Per Hour
  • Sector: Administration, Covid-19
  • Job Type: Temporary

Job Description

Temporary Administration work to start on 9th November. We have several opportunities for full time, temporary Customer Service Administrators to join the Customer resolutions team for our established client in the Wales area of Sheffield S26. The role will involve working on site under covid guidance and will be fast paced for 12 weeks.

On a daily basis you will be:

Responding to queries in line with service level agreements and prioritising workload.
Thoroughly investigating complaints to reach a resolution.
Managing various customer queries generated via the client website.
Accurate Data entry onto Excel workbooks.In order to be shortlisted, you will:

Be adaptable to change and new systems
Have experience of end to end case management in a Customer Service setting.
Have access to the internet at home should Covid-19 guidance require home working at any time.In return we offer:

An hourly rate of 8.72p/h
Full time working hours (39 hours a week) between the hours of 8am and 6pm. This will be over 5 days out of the 7 and will include weekend working.
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PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK