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Customer Experience Administrator

Posted about 1 month ago by Bluearrow
Location Derby Job Type Temporary
Salary £8.58 per hour Sector Call Centre & Customer Service

Customer Experience Administrator

HC2003CEA

Derbyshire

Temporary - ongoing

Are you a passionate and ambitious individual seeking work within customer service?
 
 
Blue Arrow is currently looking to recruit for a Customer Experience Administrator who is outstanding within a customer based environment. Based in the Derbyshire Area, you will be working for a prestigious business on a temporary ongoing basis.

The successful candidate must be IT literate with the ability to record and report all customer interactions.

Key responsibilities include: 

Answering calls from merchants to find part availability and answer queries.
Processing Free Of Charge orders through SAP and smartsheet.
Tracking deliveries and providing POD.

Benefits:

Working for an established well known business that embraces on their 'thinking ahead' culture
Free parking on site
Homemade style canteen.

Skills:

SAP experience would be preferable.
Customer Service experience is essential
Positive and experienced telephone manner
The ability to interact and solve customer queries efficiently

Apply now as this is the role for you!
 
To apply please upload the most recent copy of your CV.