Customer Account Assistant

Job Title: Customer Account Assistant
Contract Type: Permanent
Location: Redditch
Salary: £18000 per annum
Start Date: 2019-02-11 00:00:00
Reference: 047107425
Contact Name: Sophie Rothero
Contact Email:
Job Published: January 28, 2019 16:16

Job Description

We are looking for a Customer Account Assistant to join a stable and growing business in Studley. This is an exciting opportunity to join a customer service team within an organisation that focuses on people development and rewarding talent; you will be working in a modern office with free parking. This is a Full Time, Permanent opportunity.

Role and responsibilities of a Customer Account Assistant:
• Dealing with any queries or questions from customers
• You will be in charge of your own customer accounts
• Data processing on excel
• Handling customer data
• Dealing with both inbound and outbound phone calls daily
• Updating customers on their orders
• Answering any questions in regards to the order portal

The ideal candidate will have the following skills and experience:

• Proven experience dealing with customers both on the phone and email
• Must be confident on the phone
• Must have experience with excel ( V look ups and pivot tables )
• Excellent communication skills

Benefits of the company :
• Free parking
• 25 days holiday + Bank holidays
• Monday- Friday 9-5
• Quarterly team meal
• Quarterly employee recognition

If you have the right skills and experience for the Customer Accounts Assistant position, please APPLY now. Alternatively, please email and up to date CV to or call 01527 591 091.

Customer Accounts Assistant
Perm – 9-5