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Customer Account Assistant

Job Title: Customer Account Assistant
Contract Type: Permanent
Location: Redditch
Industry:
Salary: £18000 per annum
Start Date: 2019-02-11 00:00:00
Reference: 047107425
Contact Name: Sophie Rothero
Contact Email: sophie.rothero@pertemps.co.uk
Job Published: January 28, 2019 16:16

Job Description

We are looking for a Customer Account Assistant to join a stable and growing business in Studley. This is an exciting opportunity to join a customer service team within an organisation that focuses on people development and rewarding talent; you will be working in a modern office with free parking. This is a Full Time, Permanent opportunity.

Role and responsibilities of a Customer Account Assistant:
• Dealing with any queries or questions from customers
• You will be in charge of your own customer accounts
• Data processing on excel
• Handling customer data
• Dealing with both inbound and outbound phone calls daily
• Updating customers on their orders
• Answering any questions in regards to the order portal


The ideal candidate will have the following skills and experience:

• Proven experience dealing with customers both on the phone and email
• Must be confident on the phone
• Must have experience with excel ( V look ups and pivot tables )
• Excellent communication skills


Benefits of the company :
• Free parking
• 25 days holiday + Bank holidays
• Monday- Friday 9-5
• Quarterly team meal
• Quarterly employee recognition


If you have the right skills and experience for the Customer Accounts Assistant position, please APPLY now. Alternatively, please email and up to date CV to sophie.rothero@pertemps.co.uk or call 01527 591 091.



Customer Accounts Assistant
Studley
£18,000
Perm – 9-5