Credit Controller

  • Job Reference: 00067996-1
  • Date Posted: 9 June 2022
  • Recruiter: CV-Library
  • Location: Harefield, London
  • Salary: £23,000 to £29,000
  • Sector: Accounting, Banking & Financial Services, Insurance & Superannuation
  • Job Type: Permanent

Job Description

Hours: 8:30am – 5pm, Monday – Friday (37.5 hours per week)
Qualification: Credit control experience – qualification not essential
Experience: A minimum of 3 years credit control experience
Hungry Caterpillar Day Nurseries is an award-winning group of ten settings based in West London and Buckinghamshire. We pride ourselves on the high quality of care and education we provide for local families and the excellent reputation with have built.
Working at our Head Office:
Our head office in Harefield and is the hub for our nursery group. We work from a beautiful large office space in the heart of the village with great facilities locally and plenty of free parking. Also based at head office are the directors, head of finance, marketing, hr & recruitment, so you will join a busy team.
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Job Description:
Due to retirement, we are looking for an experienced credit controller to join our finance team. As credit controller, you will manage the sales ledger and debt for our growing group of ten nurseries. The ideal candidate must have experience in a similar role with extensive knowledge of the credit control function. Able to work with internal managers and external customers in a professional manner and able to meet tight monthly deadlines and retain zero debt.
After the nursery manager, you will be the first point of contact to resolve queries or questions relating to monthly invoices, fees or outstanding debt, which come from parents. You will also support the nursery manager / team with any questions or queries they may be dealing with fees and debt.
You will be integral to the nurseries credit control management, must have the ability to create great customer relations for both internal and external customers and able to demonstrate an excellent attention to detail in all that you do.
Key Responsibilities:
* Ensure all customers pay on time, collate overdue lists for managers to chase
* Checking and running monthly invoices via management system
* Negotiate payment plans where needed and monitor repayment
* Follow the company’s outstanding fees policy and initiate legal action where needed
* Manage and support nurseries with sales ledger
* Resolve invoice and finance queries from parents and nurseries
* Reconcile funding allocation from local authority
* Run termly funding reports to highlight children eligible in the coming term
* Managing CIN claims
* Check deposits and registrations fees are received and logged
* Refund deposits for leavers following our policy
* Reconcile bank statements
* Update management system with fee reviews and changes
* Month end duties
* Assisting the Finance Manager with all aspects of the finance function and payroll
* Any other duties that may be deemed appropriate to the role
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Essential Criteria:
* At least 3 years credit control experience
* Excellent knowledge of excel / data management systems / work and Outlook
* Excellent numerical and problem solving skills
* Ability to meet strict deadlines with excellent attention to detail
* Ability to work under own initiative and ensure monthly cycle is complete and fees collected and logged.
* Excellent communication skill with the ability to work positively with external customers and colleagues across the company.
* Able to listen and work out resolutions with customers.
* Self-motivated, calm and professional, and able to work efficiently in our busy head office environment
Desirable Criteria:
Finance / credit control qualifications and experience working in a similar role for a nursery group / setting
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Team Benefits & Rewards:
At the heart of Hungry Caterpillars is our incredible team who we value and offer:
* Your birthday off work, fully paid, to relax! (T&C's apply)
* Bupa Health Care package (T&C's apply)
* 50% off of childcare fees from day one (T&C's apply)
* Refer a friend/parent bonuses
* 28 days annual leave inclusive of bank holidays
* Staff pension with a company contribution going into your pot
Career Progression:
At Hungry Caterpillars, we a strong commitment to training and developing our team. We offer a wealth of additional training and development opportunities for those who wish to develop skills and their role. This includes our online training portal and courses available through our external training providers.
This post is exempt from the Rehabilitation of Offenders Act (1974) and does require a full DBS (Disclosure Barring Scheme). Applicants must be prepared to disclose any convictions or/and any orders, which have been made against them.
Covid-19 Update: We have been open all throughout lockdown to support the families of Key Workers and vulnerable families. We follow government guidelines and Covid-19 policies and procedures to ensure our teams’ safety is maintained.
If you have any questions regarding your application, please contact our Head Office on (phone number removed)