Commercial Claims Handler

Job Title: Commercial Claims Handler
Contract Type: Permanent
Location: Cardiff
Salary: £16000 - £16500 per annum, Benefits: Healthcare, Pension, plus other superb benefits
Start Date: 2019-01-23 00:00:00
Reference: 058203573
Contact Name: Laura Harte
Contact Email:
Job Published: January 23, 2019 12:40

Job Description

An exciting opportunity has now arisen in our clients Global desktop handling team based in Cardiff City Centre.

This is a 12 month Fixed Term Contract.

The Role:
The role will involve working within an experienced team of technical claims technicians, dealing with your own claims from FNOL to settlement.
You`ll already be able to demonstrate excellent communication and listening skills, combined with the ability to impart information and maintain accurate data.
You will also have proven skills in developing and maintaining close working relationships, both internally and externally.
Although part of a team, the role will require you to work independently, so the ability to use your own initiative to drive claims from new instruction to conclusion is imperative.
Most importantly, you`ll be able to put yourself in our customer`s shoes, see the full picture and have the ability to make decisions based on the facts, treating all claims on their individual merits..

Skills and Qualifications:
-Negotiation skills
-Report and letter writing
-Excellent communication skills with both Customers and Clients
-Prioritise workload effectively
-Experience of dealing with commercial (or domestic) property damage claims
-The ability to work on your own initiative and take ownership of your own caseload of claims
-Develop and maintain a close working relationship with our customers, to promote customer satisfaction during all stages of the claim.
-Understanding and empathy throughout
-Excellent keyboard skills
-Excellent IT skills
-Progress toward or intention to become Cert / Dip CII qualified

This is a great opportunity for those looking for career advancement covering a diverse and interesting range of claims.

If you are interested apply or alternatively call on 02920 220 776 for further conversation.