Clinical Nurse Manager

  • Job Reference: 00055555-1
  • Date Posted: 14 January 2022
  • Recruiter: CV-Library
  • Location: United Kingdom
  • Salary: £38,000 to £41,000
  • Sector: Healthcare & Medical
  • Job Type: Permanent

Job Description

Clinical Case Manager

Location: Norwich and surrounding areas  

Salary: £38,000-£41,000 DOE

Type of Work: Full time, Permanent role

Closing Date: Hours: 21st January 2022

Full time-40 hours per week Monday to Friday 8.30am to 5.30pm

Due to an exciting growth opportunity, Better Healthcare are looking to recruit a professional, experienced and compassionate Clinical Case Manager to expand services across the Norwich area.

The role of a Regional Clinical Case Manager/Nurse is to provide clinical expertise and professional leadership to specific branches within a designated region, to enable the planning and delivery of safe and high-quality complex care provision to adults and young people in their own homes and community settings.

Key duties will include:

To be accountable for and lead on the clinical components of care delivery

To risk assess individual client referrals and to continually provide clinical input, expertise and advice relating to care-planning and delivery across the pathway and evaluate outcomes

Attend meetings and/or liaise with MDT, commissioners, case managers and clients etc. to build and manage clinical caseload

Working in partnership with Lead Nurse, take responsibility to ensure the highest standards of professional care are attained in providing safe, high quality care

Lead on clinical decision making relating to complex care across the complex client pathway - as per policy, from the point of referral to implementation and evaluation of care delivery

Participate in home visits to assess needs. Evaluate care provision, risk assess and support/train/assess unregistered carers

To have overall responsibility for a group of patients including a specialist caseload, with an ability to lead the team in areas related to complex care provision

To develop and maintain skills required to risk assess referrals and lead in planning client focused complex care packages – across the pathway

To act as a clinical role model and leader for all members of staff

To facilitate and deliver an ongoing programme of clinical knowledge/skills-training and competency assessments to non-registered members to enable them to competently deliver care with minimal supervision

Maintain standards, proactively manage clinical risk, complaints and play a pro-active role in quality improvement

Promote compliance and adherence to internal policies and standards

Keep abreast of national standards and requirements surrounding adult services, and relevant specialism and work with colleagues across all regions to agree practice changes and implications

Assist branches in assessing client complexity and ensure adequate registered nurse input is available to support members in delivering safe and high-quality age-appropriate care

Commitment to improving client/family experience at every step of the care pathway.

The success of this role will be measured by;

Demonstrable ongoing improvements surrounding quality and safety relating to clinical care provision

Improved client experience and customer feedback

Skilled and competent non-registered nurse workforce

Sustainability and further business growth across the designated region.

The role is regionally based i.e. it covers a specified number of clients across a designated region and, therefore, will include regional travel.  On occasions National UK travel may be required.

Person Specification (skills, knowledge and experience)

RGN with current NMC registration E 

Recognised teaching qualification/experience E   

Significant experience of care management, including relevant clinical experience, in the community or hospital setting with evidence of professional development E

Evidence of developing policy, guidelines and managing resources D

Management of risk and health and safety E

Experience of safeguarding adults and children procedures and ability to implement E

This post requires the post holder to be fully [or partially] vaccinated against Covid-19 unless clinically exempt


Effective communication skills – verbal and written E

Ability to work on own initiative as well a part of a team – self-motivated E

Coaching and mentoring skills D

Evidence of success in leading/managing significant and sustained change D

Effective people management skills E

Ability to negotiate, influence, escalate and seek advice E

Experience in interpreting and analysing data and meet deadlines D

Excellent IT and presentation skills E

Awareness of budgetary management and control E

Knowledge and application of HR procedures E

Demonstrate knowledge of the theory and application of clinical governance E


Ability to work autonomously and with initiative E

Can do approach E

Ability to work independently and within a team E

Ability to travel to and from specified branches within a designated region E

Car driver with current license E

Demonstrate good leadership skills.

Professional in manner and appearance.

A commitment to equal opportunities and diversity

Symmetry between personal and organisational values

Demonstrates the behaviours associated with Better Healthcare values

What we offer in return:

A competitive salary

23 +8 days annual leave

Work Place Pension

Employee Assistance Programme

To work within a business with significant growth

Supportive working environment with ongoing learning and development opportunities.

If you think you could help us to continue to deliver exceptional care, Apply online today and we will be in touch within 48 hours to start your journey with Better Healthcare

Closing date for applications is 21st January 2022. Better Healthcare reserve the right to close a role at any time