Clinical Coding Administrator
|Job Title:||Clinical Coding Administrator|
|Salary:||£8.50 - £9.00 per hour|
|Contact Name:||Andre Henry|
|Job Published:||September 18, 2019 15:03|
MAIN PURPOSE OF THE POST:
To ensure that data from all incoming and internal patient correspondence is coded appropriately in the patient record within the clinical system.
RESPONSIBLE TO :
Practice Manager and GP Managing Partner
The role involves reading, coding and taking action with patient information in a timely manner and according to practice protocols. Knowledge, understanding and ability are developed enabling complex tasks such as checking medication and booking patients directly into appointments for follow up. Regular audits are carried out by the senior GP to ensure that the clinical administration is handled safely, accurately and without incident.
MAIN DUTIES AND RESPONSIBILITIES OF THE POST
- Identify relevant clinical information contained in patient correspondence
- Code the appropriate clinical information accurately on to the patient record and follow up any actions contained within the correspondence according to practice protocols
- Forward necessary correspondence to the usual GP or other person who is most appropriate to receive the information
- Process medication in line with protocol. Cross check medication and doses, check it tallies with repeat medication list and send GP clear message that mediation needs to be checked and altered.
- Ensure that all QOF related data is captured
- Ensure any safeguarding related data is captured
- Undertake a supervised training period demonstrating the ability to acquire sufficient knowledge and expertise to ensure that clinical information is accurately and efficiently abstracted from patient case notes and relevant documents
- Contribute to the auditing and constructive feedback process
- Raise any coding queries with the Practice Manager and clinicians to ensure quality and consistency of coded information
- Deal with queries relating to coding within scope of competence
- Communicate in an approachable and understanding manner with a range of people
- Communication will take place by way of meetings, phone calls, written communication and E-mails.
- Provide and receive routine, sensitive, confidential, contentious and complex information. This will require tact and reassurance skills.
- Empathy and insight are required during communication with patients and staff.
- Recognise the need for alternative methods of communication to overcome different levels of understanding and cultural background.
- Be prepared to involve a senior member of staff where appropriate.
- Time Management
- Deal with tasks and responsibilities in a punctual and timely manner.
- Prioritise and organise tasks in a manner that maintains and promotes quality.
- Deal calmly with interruptions to planned workflow.
Access to medical records is governed by the Caldicott principles and is only allowed when there is a justifiable purpose that has been approved by the practice. Any information gained about a patient must not be shared with a third party either within the practice or outside unless that patient has given their consent
The Data Protection Act (1998) and Computer Misuse Act (1990) also render an individual liable for prosecution or a civil claim in the event of unauthorised disclosure or modification of electronically stored information.
Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and post holders to share this commitment.
Legislation places a statutory duty on all organisations and professionals to work together in the interest of protecting vulnerable children, young people and vulnerable adults. All healthcare professionals, including those staff and volunteers who work within a healthcare setting have a duty to safeguard and support the welfare of children, young people and vulnerable adults and this practice is committed to this principle. The practice will provide training and induction programmes to include safeguarding to all existing and new staff and volunteers to promote these aims and raise awareness of the duties and responsibilities it places on our staff.
- Working in NHS environment
- Working in an office as part of a team
- Accurate recording of data
- Experience with clinical data
- A good range of IT knowledge including Word, Excel, email and databases
- IT – GP clinical system e.g. EMIS web and DOCMAN
- Understanding of medical terminology and basic knowledge of anatomy & physiology
- Understanding and maintaining confidentiality
- Communication skills, both written and verbal
- Problem solving
- Ability to analyse & extract relevant information
- IT and keyboard skills
- Methodical & accurate approach to work with attention to detail
- Able to work under pressure
- Ability to prioritise workload and meet deadlines
- Ability to absorb complex information and communicate it effectively to others
- Personal qualities
- Self-directed working using initiative
- Innovative approach
- Highly motivated
- Confident and compassionate
- Team player
- Calm approach, performing under pressure
- Positive attitude
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