Claims Handler

Job Title: Claims Handler
Contract Type: Permanent
Location: Bristol
Salary: £19000 - £28000 per annum
Start Date: 2019-01-30 00:00:00
Reference: 043310050
Contact Name: Lucy Oliver
Contact Email:
Job Published: January 30, 2019 11:59

Job Description

The Firm:
An extremely successful international law firm, are looking for a Claims Handler to join their team in Central Bristol only a stone's throw from Temple Meads & on all major bus routes.
You will be working Monday - Friday full time hours 09.30 - 5.30 pm & receive a salary circa £19,000 - £28,000 per annum (depending on experience) + amazing benefits.
The client offer amazing company benefits; stylish offices, life assurance, income protection, group personal pension, childcare vouchers, season ticket loan (travel), mortgage advice, private medical insurance, ride2work, gym flex and holiday flex amongst others!

The Job:
An opportunity to join a growing team that handles claims made against professionals on an outsourced basis. The team handles claims on behalf of leading insurers, acting under delegated authority levels for pre-litigated matters from first notification of loss to resolution. This includes running a caseload which requires you to review and investigate cover, assist insured professionals respond to claims and report to Insurers where necessary.
The role will suit a recent graduate or someone with paralegal/claims handling experience!
The team provides significant value to the wider law firm as an internal client through the provision of referral instructions to act as panel solicitors and is an important aspect of the firm's insurance business and future strategy.
The desire is to build the team and proactively expand the scope of its fixed fee work across claims handling schemes and books of defendant PI work, by obtaining new business and contracts, whilst also consolidating and strengthening the relationships with our existing clients.
Working with the Head of Claims and other team members, you will be responsible for a technical and efficient delivery of service. Collectively, you will be responsible for building and shaping the team for the future, embedding principles of lean and efficient working, and establishing the culture, values and behaviours that make for an attractive and varied legal career.

Ideal Candidate:
As the ideal candidate you will have either a Law degree or working towards ACII, CILEx or equivalent legal qualification; alternatively significant experience in claims with technical knowledge and expertise.
Excellent communication skills, both orally and in writing, and an understanding of how to provide excellent customer service, strong decision making skills, ability to plan and organise, customer focussed and target driven, comprehensive technical claims knowledge and experience, comprehensive understanding of relevant legislative and legal framework, hardworking, enthusiastic and motivated, demonstrable experience of relationship management (internal and external), ability to adapt to shifting priorities and adapt plans accordingly, consistently producing high quality work even when under tight timescales, organised and efficient, able to work on own initiative and as part of a team, ability to deal with difficult or demanding situations and clients and good knowledge and confident use of Microsoft office (including Excel, Word, PowerPoint and Outlook) Previous experience of working with a case management system.

So, hopefully the above has ticked all of your boxes, in which case, please click on apply now! Or contact Lucy Oliver at Bristol Pertemps
Or send your CV to

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